Five Star Security (Swindon) Ltd is a Swindon Based company specialising in providing security services to licensed premises, hotels, events, festivals and private functions.
Qualifications
Our team have been trained and each individual holds the NCFE Level 2 National Certificate for Door Supervisors, providing a sound knowledge and experience in:
- Behaviour Standards
- Customer Service Skills
- Health and Safely at Work
- Civil and Criminal Law
- The Law in Relation to Licensing
- Equal Opportunities
- Young Persons
- How to comply with Regulations as a Door Supervisor
- Searching People
- Eviction
- Offensive Weapons
- First Aid
- Emergencies
- Drugs
- Arrest
- Incident Recording and Scene Preservation
These skills ensure our team:
- Work confidently and according to law
- Support our clients and their employees creating a safe and pleasant working environment and ensuring greater professionalism within the industry
Professional at Work
Our team have a very professional attitude to work, they are-
- Punctual, polite and professional
- Wear correct uniform at all times depending on the requirements of the individual venue and event
- Maintain radio contact at all times
- Deal with any situation that arises in a professional, efficient and appropriate manner
- Ensure that all fire exits and walks are clear at all times
- Check that all patrons are suitable and age appropriate to enter the premises
- Eject anyone who is causing trouble or fighting
- Eject anyone who is dealing or taking drugs and if necessary involve the police
- Check all ID as required
- Monitor the crowd at all times
- Work with the clients employees in a supportive and professional manner
Reasonable force will only be used in self-defence or in detaining a criminal for the police
